Legal Document

Terms & Conditions

MindSphere Institute Student Authorisation & Service Policy — read carefully before proceeding with your admission.

Last Updated June 2026
Status UGC Compliant
Support Hours Mon – Sat · 10 AM – 6 PM
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Please Read Carefully

By proceeding with the admission process, you confirm that you have read, understood, and voluntarily accepted these terms in full. MindSphere Institute is committed to maintaining a transparent, ethical, and student-centric support system in full compliance with UGC Guidelines and University Policies.

01

Introduction

Welcome to the official Terms, Conditions, and Student Authorisation Policy of MindSphere Institute. This policy has been carefully drafted to provide complete transparency, protect the rights of students, and clearly explain the scope of services offered.

At MindSphere Institute, we aim to make every student's admission journey smooth, guided, and stress-free. While MindSphere is not a University and does not conduct classes or issue degrees, we act as a trusted facilitation and coordination service provider — helping students manage documentation, admission formalities, University communication, and academic coordination.

02

Nature of MindSphere Services

MindSphere Institute is not a University and does not conduct classes, examinations, evaluations, or issue degrees. MindSphere functions solely as an admission facilitation, coordination, and support service provider.

All academic rights, responsibilities, and decisions — including teaching, examination schedules, results, mark sheets, degree issuance, ABC ID updates, and academic policies — lie solely with the University, governed under the UGC Act, 1956.

Student Authorisation

Documentation & Application

  • Complete, file, and submit the admission form and all documents required by the University.
  • Upload, verify, and submit academic certificates, ID proofs, photographs, signatures, and related documents.
  • Deposit the University Fee only after receiving explicit confirmation from the student via call or OTP.

University Communication

  • Coordinate with the University regarding admission status, verification updates, examination notifications, and fee updates.
  • Receive official University communications on behalf of the student and inform the student promptly.
  • Assist in the generation of University ID, enrolment number, admit card, and other records through authorised University channels.

Academic Guidance

  • Guide the student — whenever requested — regarding assignment instructions, exam-form submission, and re-registration.
  • All guidance is provided through University-approved channels only.

Roles & Responsibilities

MS

MindSphere Institute

  • Admission facilitation
  • Documentation support
  • Application preparation
  • University coordination
  • Student guidance
  • Fee & notice communication
UNI

University

  • Curriculum & syllabus
  • Teaching & delivery
  • Examinations & results
  • Marksheet & degree
  • ABC ID generation
  • Academic calendar
STU

Student

  • Attend classes
  • Complete assignments
  • Appear in examinations
  • Follow academic calendar
  • Keep documents updated
  • Follow University rules

Documents & Pending Dues

MindSphere may temporarily hold submitted documents if any agreed service charges or material fees remain unpaid. Once dues are cleared, documents will be released immediately.

The student confirms that all submitted documents are genuine and provided voluntarily.

Refund Policy

Refund Eligibility

A refund is applicable only when all three conditions are met:

Eligible
  • Cancellation raised within 7 days of initial payment
  • No University form or application submitted
  • No MindSphere service has started
Non Refundable
  • Verification call completed
  • Document checking done
  • Form filling or login created
  • E-study material set up
  • Any task completed on student's behalf

University Fee

  • University Fee becomes non-refundable through MindSphere once the fee is deposited or an Enrolment / Application Number / Admit Card is issued.
  • All University refunds strictly follow UGC Fee Refund Regulations and the University's official refund policy. MindSphere cannot modify or influence University decisions.

Non-Payment of University Fee

If a student is unable to pay the University Fee and requests a refund before admission is processed, MindSphere will deduct only its service charge:

₹5,000 Indian Students / Year
₹8,000 NRI / International Students / Year

These charges cover counselling, documentation, verification and application preparation. The remaining MindSphere amount will be refunded. This applies only when no University Fee is deposited and no enrolment/application number is generated.

MindSphere Support During University Refund

  • Forward the student's cancellation request to the University.
  • Follow up regularly for updates on the University's end.
  • Support the student until the University provides its final written response.

Delays from the University

The student understands that delays related to admit cards, examination dates, results, mark sheets, degree certificates, ABC ID updates, and University portal functions are entirely under the University's control.

MindSphere Institute will assist with communication and coordination but cannot expedite these academic processes.

Student Declaration

By proceeding with the admission, the student confirms that:

  • They clearly understand the difference between University Fee and MINDSPHERE Service Charges.
  • They agree that MINDSPHERE Institute acts only as a facilitator and has no academic authority.
  • They accept that academic responsibilities rest solely with the University and the student.
  • They voluntarily authorise MINDSPHERE Institute to perform the facilitation services mentioned above.
  • They have read and accepted the Refund Policy, UGC regulations, and University guidelines.
  • They grant this authorisation for the full course duration unless withdrawn through written communication.
Support Window

Need Assistance?

For any assistance related to MINDSPHERE services, you may contact us during working hours.

☎
9218304051 Primary Number
☎
9218304049 Alternate Number
✉
service@mindsphereinstitute.com Email Support
Working Hours Monday to Saturday • 10:00 AM – 6:00 PM

MINDSPHERE remains committed to providing transparent, student-friendly, and lawful support throughout the admission facilitation process.